At Paasamalar Jewellers, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return and refund policy as outlined below:
Returns and Exchanges
- We accept returns and exchanges within 7 days of purchase.
- Items must be returned in their original condition and packaging, without any signs of wear or damage.
- Customized or personalized items are non-returnable and non-refundable.
- To initiate a return or exchange, please contact our customer service team at paasamalarjewellers@gmail.com or call us at 8300426259.
Refund Process
- Once we receive your returned item and inspect its condition, we will process your refund.
- Refunds will be issued within 3 days of receiving the returned item.
- Refunds will be made in the same payment method used for the original purchase.
- Please note that shipping charges, if any, are non-refundable.
How to Return an Item
- Contact Us: Reach out to our customer service team at paasamalarjewellers@gmail.com or 8300426259 to request a return authorization.
- Package Your Item: Securely pack the item in its original packaging, including all accessories, certificates, and documentation.
- Ship the Item: Ship the item to the following address:Paasamalar Jewellers
4/67, Kadavarahalli Koppakarai,
Krishnagiri 635116,
Tamil Nadu, India - Track Your Return: We recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost or damaged during return shipping.
Non-Returnable Items
- Customized or personalized items
- Items that have been worn, used, or altered
- Items not in their original condition or packaging
Exchanges
- If you wish to exchange an item, please contact us within 7 days of purchase.
- Exchanges are subject to product availability.
- We will process the exchange once we receive and inspect the original item.
Contact Us
If you have any questions or need further assistance, please do not hesitate to contact us:
Email: paasamalarjewellers@gmail.com
Phone: 8300426259
WhatsApp: 8300426259
Address: 4/67, Kadavarahalli Koppakarai, Krishnagiri 635116, Tamil Nadu
We value your satisfaction and are here to help ensure a smooth and pleasant shopping experience with Paasamalar Jewellers.
