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Refund and Returns Policy

At Paasamalar Jewellers, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return and refund policy as outlined below:

Returns and Exchanges

  • We accept returns and exchanges within 7 days of purchase.
  • Items must be returned in their original condition and packaging, without any signs of wear or damage.
  • Customized or personalized items are non-returnable and non-refundable.
  • To initiate a return or exchange, please contact our customer service team at paasamalarjewellers@gmail.com or call us at 8300426259.

Refund Process

  • Once we receive your returned item and inspect its condition, we will process your refund.
  • Refunds will be issued within 3 days of receiving the returned item.
  • Refunds will be made in the same payment method used for the original purchase.
  • Please note that shipping charges, if any, are non-refundable.

How to Return an Item

  1. Contact Us: Reach out to our customer service team at paasamalarjewellers@gmail.com or 8300426259 to request a return authorization.
  2. Package Your Item: Securely pack the item in its original packaging, including all accessories, certificates, and documentation.
  3. Ship the Item: Ship the item to the following address:Paasamalar Jewellers
    4/67, Kadavarahalli Koppakarai,
    Krishnagiri 635116,
    Tamil Nadu, India
  4. Track Your Return: We recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost or damaged during return shipping.

Non-Returnable Items

  • Customized or personalized items
  • Items that have been worn, used, or altered
  • Items not in their original condition or packaging

Exchanges

  • If you wish to exchange an item, please contact us within 7 days of purchase.
  • Exchanges are subject to product availability.
  • We will process the exchange once we receive and inspect the original item.

Contact Us

If you have any questions or need further assistance, please do not hesitate to contact us:

Email: paasamalarjewellers@gmail.com
Phone: 8300426259
WhatsApp: 8300426259
Address: 4/67, Kadavarahalli Koppakarai, Krishnagiri 635116, Tamil Nadu

We value your satisfaction and are here to help ensure a smooth and pleasant shopping experience with Paasamalar Jewellers.

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